FAQ

 

Customer Support Questions

What is your return policy?

Due to the nature of our products, Pur-Air-Fy does not accept returns.  If you have received the wrong product, please contact us at admin@pur-air-fy.com and reference your issue and order number. 

What is your shipping policy?

Pur-Air-Fy Intranasal Inhalers ship anywhere in the US within 5-8 days for a flat rate of $4.00.

Do you sell internationally?

Currently, Pur-Air-Fy Intranasal Inhalers are only available in the US.  If you are an international user that is interested in purchasing, please let us know at admin@pur-air-fy.com.  We are always listening to feedback!

Intranasal Inhaler Questions

Is there anything I need to know about Pur-Air-Fy Intranasal Inhalers?

Besides the fact that they are awesome, we recommend checking our our disclaimers.

How do I clean my Pur-Air-Fy Intranasal Inhaler?

We recommend disinfecting your inhaler with 70% isopropyl alcohol or similar disinfectant prior to reuse. DO NOT USE ABRASIVE CLEANERS ON THE INHALER.

How do I keep my pre-filled Inhaler fresh?

The inhaler will ship in a heat sealed and resealable zipper bag.  The inhaler should be stored in the zipper bag when not in use to preserve freshness and protect from any outside contaminates.

What brand Essential Oils do you use in the filled inhalers?

Pur-Air-Fy uses only the finest in therapeutic-grade essential oils sourced from the most trusted retailers in aromatherapy.